Archive for July, 2010

*Pre-fleeced* – A 3 figure call-out and a 2 hour wait – for someone “closer”?

Friday, July 23rd, 2010

About an hour ago a lady called. She was locked out, and asked where I was. She then said it was too far, and she would try and find someone closer.

I just called the number back, an hour later, to check everything had gone ok. She has been stitched right up. A three figure sum has already been extracted from her, for a simple gain entry, via credit card, and the national call centre has already told her it will be a two hour wait! (So I’d still get there faster, leaving now…)

Please, please, support the local genuine locksmith! The prices from us are lower, I love the job, and I won’t keep you waiting for two hours.

I doubt I’ll ever find out how long she will wait, unless, of course, they simply cannot find anyone at all to cover the work in such a remote area. Then she might call back – though the pre-payment kind of means she is stuck with it…

I’m passionate about locks

Sunday, July 4th, 2010

David Mitchell makes a very valid point in this funny video – the word “passionate” is certainly overused and misused. So why would I say that I’m passionate about locks, security and safes? Because I am!

Partly, it’s because I’m a good locksmith – people tend to like things they have a natural flair for – but it feeds back, and becomes a passion. I will spend hours learning to defeat a new lock on the market, just because it is there. I’ll fiddle with a key and a bit of wire and the lock cylinder for hours if I think there is a way to beat it, and in the case of most of the products I supply or fit, I know exactly what the limitations of them are. And that, in turn, makes me a better locksmith.